Betting Rules

By opening an account, accessing the website or placing a bet, you agree to follow these Betting Rules and any other conditions that apply to your use of Dolly Casino. These rules apply to bets placed through the website and any other approved channel made available to you. If a specific game, promotion or betting market has additional rules, those rules will apply to the relevant activity and should be read before you participate.

You must be legally permitted to use online gambling services in your location. Players must meet the applicable minimum age requirement and must not access or use the service where online gambling is prohibited. You are responsible for checking the laws that apply to you before opening an account or placing a bet. Dolly Casino may restrict access where required by law, regulation, risk controls or its internal policies.

Your account must be registered in your own name and used only by you. You must provide information that is accurate, complete and up to date. An account may not be sold, transferred, shared or used on behalf of another person. You are responsible for keeping your login details private and for notifying Dolly Casino if you believe that your account has been accessed without permission.

• Only one personal account may be used unless Dolly Casino has expressly approved otherwise.
• You must not place bets using another person's account or payment method without permission.
• You must not use the website for unlawful activity, fraud, collusion or other misuse.
• You must follow any identity, age, payment or security checks requested by Dolly Casino.
• You should review the details of each bet before confirming it.

A bet is generally treated as placed only after you have selected the relevant game or market, entered your stake and received confirmation through the website. Adding an item to a bet slip, viewing an available option or entering a stake does not necessarily create a valid wager. You should wait for the confirmation message and check your account history to make sure the bet has been recorded correctly.

Before confirming a wager, check the selected game, outcome, stake, odds or displayed return, where applicable, and any other information shown on the confirmation screen. Once a bet has been accepted, it may not be changed, cancelled or withdrawn unless the applicable game rules or website functionality specifically allow it. A request to cancel a bet is not effective until it has been confirmed by Dolly Casino.

The amount shown on the confirmation screen is the amount that may be deducted from your available balance. You are responsible for ensuring that sufficient funds are available and that the stake is within any applicable account, game or transaction limits. A failed, interrupted or incomplete transaction should not be assumed to be accepted. Check your account history before attempting to place the same bet again.

Displayed information and technical issues

Odds, game information, balances and other displayed details may change before a bet is confirmed. Dolly Casino may correct obvious errors, amend inaccurate information or void a bet affected by a technical, pricing or settlement error, subject to applicable law and the relevant terms. If a technical problem interrupts a game or betting process, the affected activity may be reviewed using available transaction, game and system records.

1. Select the game, market or betting option you wish to use.
2. Enter the stake and review all information shown.
3. Confirm the bet only when the details are correct.
4. Wait for confirmation before closing the page or submitting another wager.
5. Check your account history if the result or transaction status is unclear.

Bets are settled according to the official result or settlement method applicable to the relevant game or market. For casino games, the result generated by the approved game system is used. For other betting products, the result may be based on information from a relevant official source or the rules displayed for that market. If a result is changed or corrected by the applicable source, the affected bets may be reviewed and settled again where appropriate.

A winning bet is credited according to the displayed odds, return calculation or game rules that applied when the wager was accepted. The return may be subject to rounding, maximum limits, promotional conditions or other applicable terms. No particular result or return is guaranteed. Past outcomes, patterns, displayed statistics or previous wins do not make a future outcome more likely.

A bet may be declared void or unsettled where the relevant event is cancelled, abandoned, materially changed, unavailable, incorrectly offered or affected by a system error. The treatment of a void bet depends on the applicable game or market rules. Where a wager contains multiple selections, the effect of a void selection may also depend on those rules.

You should check your balance and transaction history after a game or market has been completed. If you believe that a bet has been settled incorrectly, keep the relevant reference or confirmation details and raise the issue through the available support channel. Reviews may require information about the account, transaction, game, date and time of the activity.

• Settlement is based on the applicable game or market rules.
• System records may be used to verify accepted bets and game results.
• Voided, interrupted or disputed activity may be held for review.
• Any correction will be made in accordance with applicable terms and law.
• You should not rely on an unofficial result or an unconfirmed balance.

Dolly Casino may monitor betting activity and review accounts for security, compliance, responsible gambling, payment or integrity reasons. A review may include checking identity, age, location, payment ownership, transaction history, device information and betting patterns. While a review is in progress, access to some features or transactions may be delayed, limited or suspended where permitted.

You must not manipulate a game, exploit a software fault, interfere with the website, use automated tools without approval, collude with other players, use fraudulent payment methods or engage in activity intended to bypass account, promotional or security controls. You must also not place bets for another person or coordinate activity in a way that compromises the fairness or integrity of a game.

Where prohibited or irregular activity is identified, Dolly Casino may take action allowed by its Terms and Conditions and applicable law. This may include refusing a bet, voiding affected activity, restricting an account, withholding a transaction while checks are completed or closing an account. Any action will be considered in light of the available information and the requirements that apply to the service.

Raising a betting query

If you have a question about a bet, first review the bet confirmation, account history and the rules for the relevant game or market. If the issue remains unresolved, contact Dolly Casino through the support option available on the website. Include the relevant bet reference, date, time, game or market and a clear description of the issue. Do not send passwords or unnecessary sensitive information.

Queries are reviewed using the information available in the account and system records. A decision may take time where the matter involves a third-party result, technical investigation, identity check or responsible gambling review. The applicable Terms and Conditions explain any further complaint or dispute process that may be available.

Gambling should be treated as entertainment, not as a way to earn money or recover losses. Set a budget before you play and only use money you can afford to lose. Do not chase losses, borrow money to gamble or continue playing because you feel you must win back an earlier result. Taking regular breaks can help you keep your activity under control.

• Set personal spending and time limits before playing.
• Keep track of your deposits, stakes and results.
• Avoid gambling when affected by alcohol, stress or strong emotions.
• Use available account controls, breaks or self-exclusion tools if needed.
• Seek independent support if gambling is affecting your finances, relationships or wellbeing.

You can review the Responsible Gambling information on the website for guidance about available controls and support options. If you feel that gambling is no longer enjoyable or manageable, stop playing and use the assistance available to you. Dolly Casino may also apply protective measures where activity raises responsible gambling concerns.

These Betting Rules may be updated from time to time to reflect changes to the website, games, legal requirements, security procedures or responsible gambling practices. The current version published on the website applies to activity from the stated effective date. You should review the rules regularly and before placing bets. If you do not agree with an updated rule, you should stop using the relevant service.