Contact Dolly Casino

For support, send your enquiry to support@dollycasino.best. Please use the email address linked to your account where possible, as this can help the team identify your account and respond more efficiently. Never include your password or other highly sensitive security information in a message.

To help us understand your request and provide a faster response, include your account email address or username, a short description of the issue, and screenshots if relevant. Screenshots should not show your password, full payment details or other information that should remain private.

• Account access, profile and verification questions
• Deposit and withdrawal enquiries
• Questions about bonus terms and conditions
• Technical problems, errors or website issues
• Responsible gambling requests, including requests for account support or restrictions

Support will usually reply within 24 hours, although response times may vary depending on the nature and complexity of your enquiry. If you are following up on an existing request, reply to the same email thread where possible and include any relevant reference information.

Please check that your message is sent from the email address registered to your Dolly Casino account and that your request includes enough detail to investigate the matter. For payment questions, provide the relevant transaction date and amount where appropriate, but do not send complete card numbers, passwords or security codes.

If your enquiry concerns responsible gambling, clearly explain the support or restriction you are requesting. The support team can provide information about the options available through your account. For all other questions, contact support@dollycasino.best and the team will review your request.