Cookies Policy

This Cookies Policy explains how Dolly Casino uses cookies and similar technologies when you visit or use its website and related online services. It describes what cookies are, why they may be used, the choices available to you and how cookie settings may affect your experience. This policy should be read together with the applicable Privacy Policy and Terms and Conditions.
Dolly Casino is operated by Adonio N.V. under a licence issued in Costa Rica, providing the legal framework under which the casino runs its games and services.

1. What cookies are

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of online services. Cookies do not normally contain information that directly identifies you by name, although information associated with a cookie may sometimes be linked with other personal information held by the website operator.

Dolly Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to cookies and similar technologies together as cookies.

Cookies may be set by Dolly Casino or by selected third parties that provide services for the website. Some cookies last only for the duration of your browsing session and are deleted when you close your browser. Other cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may vary according to its purpose.

Types of cookies

  • Session cookies, which are temporary and generally expire when you close your browser.
  • Persistent cookies, which remain on your device for a longer period or until they are removed.
  • First-party cookies, which are placed by Dolly Casino or on its behalf.
  • Third-party cookies, which are placed by a service provider or another organisation that supports website functions, analytics, advertising or other services.

2. How cookies may be used

Cookies may be used for a range of legitimate business and operational purposes. The types of cookies used on a particular page or service may change over time as the website is updated. Not all cookies will be used for every visitor, and some features may be available only when certain cookies are enabled.

Essential and security cookies

Some cookies are necessary for the website to operate. They may help provide secure access, maintain a session, remember selections made during a visit, support account functions and protect the website from misuse. These cookies may also assist with fraud prevention, security monitoring, load management and the proper display of pages. Because they support essential functions, disabling them may prevent some parts of the website from working correctly.

Preference and functionality cookies

Preference cookies may remember choices such as language, region, display settings or other options you have selected. Functionality cookies can help make the website easier to use by retaining information between pages or visits. They may also support features that you request. If these cookies are disabled, you may need to repeat certain selections each time you visit.

Analytics and performance cookies

Analytics cookies may help Dolly Casino understand how visitors use the website. They can provide information such as which pages are visited, how users move between pages, whether content loads correctly and whether errors occur. This information may be used in an aggregated or otherwise structured form to measure performance, improve content and identify areas where the website can be made clearer or more reliable.

Marketing and advertising cookies

Where permitted and where you have provided any required consent, marketing or advertising cookies may be used to help deliver relevant promotional content, limit repeated advertisements or measure the effectiveness of campaigns. These cookies may allow information about your browsing activity to be combined with information collected across websites or services by a third-party provider. Dolly Casino does not use this policy to promise that any particular advertising or marketing cookie will be used.

Responsible gambling and compliance

Cookies and related technologies may also support responsible gambling, identity, age and account controls, regulatory compliance, fraud detection and the prevention of unauthorised activity. The use of these technologies does not replace other checks or controls that may apply to your account or activities.

3. Third-party services and information

Dolly Casino may use third-party providers to support website hosting, security, analytics, payment-related functions, customer support, communications, marketing or other online services. These providers may place or access cookies on the website, or may receive technical information generated through cookies, in accordance with their own terms and privacy practices.

Third-party cookies may collect information such as your device type, browser settings, approximate location, pages viewed, referring website, interaction with content and general usage patterns. The information collected will depend on the service involved and the settings applied to your device or browser. Third parties may process information in Australia or in other countries, subject to applicable laws and their own policies.

Dolly Casino aims to use third-party services in a way that supports the security and proper operation of its website. However, third-party websites, applications and services are outside the direct control of Dolly Casino. You should review the relevant third party's privacy and cookie information if you want to understand how it handles information.

Information collected through cookies

Depending on the cookie and the service involved, information may include an internet protocol address, browser type, operating system, device identifiers, language settings, pages visited, time spent on a page, links selected and general interactions with the website. Some information may be combined with account or device information where this is permitted and necessary for the relevant purpose.

Cookie information may be used alongside other information to maintain security, improve services, understand website performance, provide requested functionality, meet legal obligations and support responsible operation of the platform. The handling of personal information is also subject to the applicable Privacy Policy.

4. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool may allow you to accept, reject or manage categories of non-essential cookies. Your choices may be stored in a cookie so that the preference tool does not repeatedly ask you to make the same selection. If you clear your cookies, you may be asked to set your preferences again.

You can usually manage cookies through the settings of your web browser or device. Most browsers allow you to view, block, delete or restrict cookies. You may also be able to configure your browser to notify you when a cookie is being set. Instructions differ between browsers and devices, so you should consult the relevant provider's help information for current guidance.

  1. Open your browser or device privacy and security settings.
  2. Review the available options for cookies, site data or tracking technologies.
  3. Choose whether to allow, block, delete or restrict cookies.
  4. If available, use the website's cookie preference tool to manage non-essential categories.
  5. Return to the website after changing settings and check whether your selected preferences have been applied.

Blocking or deleting cookies may not stop all forms of information collection, and it may affect the availability, security or performance of some website features. Essential cookies may continue to operate where they are needed to provide a service you have requested, maintain security or meet legal and regulatory requirements. If you use more than one browser or device, cookie choices may need to be applied separately on each one.

Do Not Track and similar signals

Some browsers and devices provide signals or settings intended to communicate privacy preferences, including Do Not Track signals. Because there is no single industry-wide approach to interpreting these signals, the website may not respond to every signal in the same way. Available controls may depend on the browser, device, service and applicable law.

Updates to this policy

Dolly Casino may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, legal requirements or operational practices. The updated version will be made available on the website and will apply from the date stated in the updated policy, where a date is provided. You should review this page periodically to remain informed about how cookies are used.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the official contact or support channel made available through the Dolly Casino website. Do not send sensitive account, payment or identity information through an unverified channel. Requests may be handled in accordance with applicable privacy laws, verification requirements and the Privacy Policy.